Customer Support
For order questions, payment confirmation, delivery updates, refund reviews, or product support, email our team with your order number and the email address used at checkout.
What to Include
- Your order number, if you have one.
- The email address used during checkout.
- A short description of the issue or request.
- Screenshots or payment references when they help us verify the problem.
Billing and Payment Help
If your PayPal or card payment appears pending, duplicated, declined, or charged incorrectly, contact us before opening a dispute so we can check the order and payment logs.
Refund Requests
Refund requests are reviewed under the Cancellation & Refund Policy. We may ask for additional details before approving or declining a request.
Business Information
- Website: office.dibsale.com
- Storefront: 365 Deal
- Support email: support@office.dibsale.com