Information We Collect
We collect information needed to operate the storefront, process orders, provide support, and improve the customer experience.
- Contact details such as name, email address, phone number, and billing or delivery information.
- Order details including purchased products, selected variants, quantity, order number, payment status, and fulfillment status.
- Technical information such as browser type, device information, IP address, pages visited, and referral source.
- Support messages and attachments you choose to send when requesting help.
How We Use Information
- To create, confirm, fulfill, and support your orders.
- To send order updates, payment notices, delivery information, and customer service responses.
- To prevent fraud, protect the security of the store, and troubleshoot technical issues.
- To understand how visitors use the site and improve page performance, product presentation, and checkout flow.
Payments
Payments may be handled by third-party payment providers such as PayPal. We do not store full card numbers or complete payment account credentials on our site.
Your Choices
You may ask us to access, correct, delete, or restrict certain personal information where applicable law allows. We may need to verify your identity before completing a request.
Data Retention
We keep order, payment, and support records for as long as needed to provide services, comply with legal obligations, resolve disputes, and maintain accurate business records.